FAQs

Is buying the "Panta Rhei" CD safe through your website?
Yes. Buying the "Panta Rhei" CD is 100% safe! Our official retailer CDBaby accepts all major credit cards and guarantees secure online shopping. CDBaby uses the most powerful privacy systems available - much safer than using your credit card in person, by mail, or by phone. Nobody ever sees your credit card info. It is charged, and immediately erased - never stored on their system at all.

I feel uncomfortable with using my credit card online. Can I still buy the album?
Sure. Even though surveys confirm that it’s actually safer to use credit cards online than in a restaurant for example, we absolutely understand your concern. Our official retailer CDBaby.com offers flexible options to purchase the “Panta Rhei” CD. You can place your order by phone, fax or regular mail.

I don’t have a credit card. How do I order “Panta Rhei” without one?
No worries. Our partner CDBaby.com accepts checks, money orders, international money orders and cash in addition to all major credit cards. All orders can be phoned, faxed or mailed.

When will my CD arrive?
In the USA, if you order one CD, they send by first class mail. Your CD will arrive in 3-5 days. If you order more than one CD, they send by priority mail. Your CDs will arrive in 2-3 days. You can even have overnight shipping! Outside of the USA, CDBaby uses Global Priority Mail. Sometimes they take only 2 days! Usually, 5-6 days.

What happens if my CD arrives damaged in the mail?
Just let us know and we will send you another one immediately. Free of charge.

Can I buy more than one "Panta Rhei" CDs with one order?
Absolutely. If you buy more than one "Panta Rhei" CD right now, you will pay only $12.60 for every CD. Also, should you purchase multiple copies of the album, our retailer CDBaby will send them by priority mail. Your CDs will arrive in 2-3 days. (in the US only). So team up with your friends and save $1.40 on every CD! However, if you're planning to order more than 10 CDs we would suggest contacting us in order to negotiate an even better discount.

How much does it cost to ship the CD?
For CDBaby shipping charges please click here!

My question isn't answered on this page. What should I do?
If you have any questions please don't hesitate to contact us. You can send us an e-mail at diana@sirenharp.com or call at 510-559-9660.